Search Butterfly Essentials
My Cart
Butterfly Essentials

Terms and Conditions

Butterfly Essentials operates under the trade name 'Butterfly Essentials' and is a part of Rosewalk By Rainbow Hospitals. All transactions, policies, and operations of Butterfly Essentials are governed under the framework of Rosewalk By Rainbow Hospitals.

By accessing or using https://butterflyessentials.in (the “Service”), you agree to abide by these Terms & Conditions set forth by Butterfly Essentials (“we,” “us,” or “our”). Please review them carefully before using our Service.

If you do not agree to any part of these Terms, you must refrain from using our Service. These Terms apply to all visitors, users, and others who access or use our Service.

  1. Accounts

1.1 Account Creation

  • When creating an account, you must provide accurate, complete, and up-to-date information at all times.
  • Failure to do so constitutes a breach of these Terms and may result in immediate termination of your account.

1.2 Security & Responsibility

  • You are responsible for safeguarding your password and account credentials.
  • You agree not to disclose your password to any third party.
  • You must notify us immediately of any unauthorized use or security breach.
  1. Intellectual Property
  • All content, features, and functionality on this Service, including text, graphics, logos, images, and digital downloads, are the exclusive property of Butterfly Essentials and its licensors.
  • Unauthorized use of any material from our Service is strictly prohibited.
  1. Orders & Cancellation

3.1 Order Placement & Processing

  • Orders placed on our website are subject to availability.
  • We reserve the right to cancel or refuse any order for any reason, including product availability, errors in pricing, or suspected fraudulent transactions.

3.2 Order Cancellation & Modifications

  • Once an order is placed, modifications or cancellations will not be accepted if the product has been dispatched.
  • If your order has not been shipped, you may contact our customer support for cancellation requests.
  1. Shipping & Delivery
  • Delivery times may vary based on location, availability, and external shipping factors.
  • We are not responsible for delays caused by external courier services.
  • If your order is undelivered due to incorrect address details provided, additional shipping charges may apply for re-dispatch.
  1. Returns & Refunds

5.1 Return Policy

  • Returns are accepted only for defective or damaged products, provided they are reported within 48 hours of delivery.
  • Items must be unused, in original packaging, and with valid proof of purchase.

5.2 Refund Process

  • Once a return is received and inspected, refunds will be processed within 7-10 business days.
  • Refunds will be credited to the original payment method.
  • Shipping fees are non-refundable unless the return is due to an error on our part.
  1. Product Disclaimer
  • Our products, including baby care essentials, women’s care products, toys, and accessories, are carefully curated for safety and quality.
  • However, customers are advised to follow usage instructions and safety guidelines provided with the product.
  • We are not liable for any allergic reactions, misuse, or unintended consequences arising from product usage.
  1. Termination of Service
  • We reserve the right to suspend or terminate access to our Service at any time without prior notice, including but not limited to cases where Terms are violated.
  • Upon termination, your right to use the Service ceases immediately.
  1. Limitation of Liability
  • Our Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind.
  • We shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our Service.
  1. Governing Law
  • These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions.
  • Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Hyderabad, India.
  1. Changes to Terms
  • We reserve the right to modify or replace these Terms at any time.
  • If changes are significant, we will notify users via email or website updates at least 15 days before new terms take effect.
  • By continuing to use our Service after changes, you agree to the revised Terms.
  1. Contact Us

For any questions regarding these Terms, please contact us at:

Email: support@butterflyessentials.in

Whatsapp contact